• Gold Strike Resort and Casino - Tunica, Mississippi

EMPLOYMENT

Hotel

Director of Housekeeping
Full
Prepares, plans,and monitors the Housekeeping and Public Area budget and submits to the VP of Hotel, CFO And CEO for review and approval. Supervises a staff which involves direct and indirect responsibilities for interviewing,selection,training,and motivating. Maintains the care and use of supplies,equipment,etc.and the appearance of housekeeping areas,and performs regular inspections of rooms for sanitation,order,safety and proper performance of assigned duties.Approves purchases of all Housekeeping supplies and equipment and maintains adequate inventory levels of service products,amenities and linens to provide a clean,safe and comfortable environment.Develops and maintains written policy and procedures for housekeeping to ensure achievement of goals. Act as liaison between Housekeeping,Security,Hotel Management,Property Operations and Casino Operations. Perform other duties as requested by the Director of Hotel Operations.Bachelor Degree and seven years Housekeeping experience in a Hotel & Resort or an equivalent combination of education,training and experience. Management level.

Floor Care Specialist
Full
Operates rotary machines for scrubbing/polishing and spin bonneting. Responsible for operation of carpet extractor and high speed burnisher for hard floors. Ensures standardization and quality of all work done in areas of responsibility. High School diploma or equivalent and minimum one-year general cleaning experience or an equivalent combination of education, training and experience. Must be 21 year of age or older

Floor Supervisor
Full
This position ensures rooms and corridors are prepared for arrival and continued stay of Hotel Guests to standards commensurate with that of 4-star Hotel. A High School Diploma or equivalent is required and six years scheduling, housekeeping or general clerical experience or an equivalent combination of education, training and experience.

Front Desk Clerk
Full
This position is responsible for the check in and checkout hotel patrons in accordance with Gold Strike standards and act as information resources regarding guest inquiries. A High school diploma or equivalent and one year front desk experience, or an equivalent combination of education, training and experience.

Front Services Attendant
Full
Adheres to the policies and procedures of all areas of the Front Services Department. Able to work in all areas of department/perform all job functions if needed. Ensures they as well as all other employees are properly uniformed and carrying proper identification at all times. Ensures that they as well as every employee in the department provides positive service standards to include, but not limited to, courtesy, sincerity, and enthusiasm to all guests and patrons of the Hotel by promoting such standards through example. Maintains a high level of productivity through proper staffing of the employees. Maintains good communication within and between departments associated with Bell & Door, provide leadership, counseling and training for all employees, evaluate and discuss performance levels with employees. Performs other duties and responsibilities as requested by Front Services Management. Communicates with employees and understands procedures. Handles difficult guest situations within limits of authority and ensure that an efficient and courteous service is always provided. High school diploma or equivalent and two years front service experience, or an equivalent combination of education, training and experience. Valid Driver’s License and CARE Certification required

Front Services Attendant
Full
To assist in Bell Services, Valet, Transportation and Limo Services while ensuring a high level of guest satisfaction possible. Valid Drivers License with clean driving record required. Must be able to drive automatic and standard transmission vehicles. Must be eighteen years old. High school diploma preferred.

Guest Room Attendant
Full
This position preparesguest rooms for arrival and continue stay of hotel guests in accord with company standards. A High School Diploma or equivalent is required and minimum one year housekeeping or general cleaning experience or an equivalent combination of education,training and experience.

Limo Maintenance Detailer
Full
Adheres to the policies and procedures of the Transportation Department. Provides positive service standards to include but not limited to courtesy, sincerity and enthusiasm. Develops and maintains all cleaning and detailing schedules for limos and other vehicles. Supervises wash and detail requirements. Responsible for all Gold Strike tools and supplies assigned to the vehicle maintenance. Performs other duties and responsibilities as requested by the Transportation Manager and respond to requests necessary to provide continuous operation of all related vehicles and equipment. Must have and maintain a valid driver’s license.

VIP Supervisor
Full
The VIP Supervisor supervises the activities of Bell Services, Valet, Transportation, Limo Services and VIP check-in while ensuring the highest level of guest and employee satisfaction possible. Adheres to the policies and procedures of the Front Services and Hotel Department. Communicates with casino hosts and other departments for VIP events and reservations. Ensures every employee in the department provides positive service standards to include, but not limited to, courtesy, sincerity, and enthusiasm to all guests and patrons of the Hotel and Casino by promoting such standards through example. Maintains a high level of productivity through proper staffing of the employees. Maintains good communication within and between departments associated with Bell & Valet, provide leadership, counseling and training for all employees, evaluate and discuss performance levels with employees. Communicates with employees and understands procedures. Responsible for training new employees in operations and instructs them in policy and procedures. Handles difficult guest situations within limits of authority and ensure that an efficient and courteous service is provided. Drives cars or limos for guests or other employees, valet parks cars, assist guest with luggage or check guests in to Hotel. Performs other duties and responsibilities as requested by Hotel Management. High school diploma or equivalent and six years hotel Front Services experience, or an equivalent combination of education, training and experience. Valid Driver's license required.

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