HotelAssistant Executive HousekeeperFull
This position oversees the daily operation of the Housekeeping department to ensure 4-Diamond level of cleanliness, accommodations, and guest service including training and developing staff, ensure proper safety and departmental procedures are maintained and assisting the Executive Housekeeper in daily management of department operations and responsibilities. Maintain & consistently enforce departmental rules & procedures as approved by Director of Housekeeping. Review efficiency/quality rating and scores of all Guestroom Attendants, Utility Cleaners, Floor Care Specialists, and General Cleaners. Recommend commendations and perform coaching and counseling as needed. High school diploma or equivalent with 5 years supervisory experience, preferably in Housekeeping or Hotel/ Casino operation. Must have solid understanding of Housekeeping management with strong organizational and interpersonal skills. Must be able to deal effectively with internal/external customers, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger and collect accurate information to resolve conflicts. ConciergeFull
This position acts as an informational resource regarding guest inquiries and to check in and out hotel guests in accordance with Gold Strike standards. A High School Diploma or equivalent is required and a one year concierge / front desk experience or an equivalent combination of education of education, training and experience.Floor SupervisorFull
This position ensures rooms and corridors are prepared for arrival and continued stay of Hotel Guests to standards commensurate with that of 4-star Hotel. A High School Diploma or equivalent is required and six years scheduling, housekeeping or general clerical experience or an equivalent combination of education, training and experience. Front Desk ClerkFull
This position is responsible for the check in and checkout hotel patrons in accordance with Gold Strike standards and act as information resources regarding guest inquiries. A High school diploma or equivalent and one year front desk experience, or an equivalent combination of education, training and experience.Front Services AttendantFull
To assist in Bell Services, Valet, Transportation and Limo Services while ensuring a high level of guest satisfaction possible. Valid Drivers License with clean driving record required. Must be able to drive automatic and standard transmission vehicles. Must be eighteen years old. High school diploma preferred. Guest Room AttendantFull
This position preparesguest rooms for arrival and continue stay of hotel guests in accord with company standards. A High School Diploma or equivalent is required and minimum one year housekeeping or general cleaning experience or an equivalent combination of education,training and experience.
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