Frequently Asked Questions
A: Yes, you will receive a five-character confirmation code. Whether you print your confirmation or write it down, we do ask that you present your confirmation code upon check-in.
Q: What are check-in and check out times?
A: Check-in is at 4:00 p.m. Check out is at 11:00 a.m.
Q: Do your rooms come equipped with ironing boards, hair dryers and coffee pots?
A: For your convenience, each of our luxurious rooms is outfitted with ironing boards, hair dryers and coffee pots.
Q: Your rate calendar shows one rate, but when I call, the rate is higher. Why?
A: The room prices reflected on our online rate calendar are exclusive to our web site visitors. These rates normally run at least $10.00 less per night than if you were to call to make your reservation.
Q: What are the prices of your suites?
A: Once you have a date in mind, please call one of our reservation agents at 1-866-245-7511 for a rate quote.
Q: Does my M life card entitle me to discounted room rates?
A: Discounted and complimentary room rates are based on the level of activity on your M life card, as well as your frequency of visits to the casino. To check eligibility for discounted rates, please call VIP Services at 1-877-24K-VIPS.
Q: What if I don't have a M life card?
A: During your visit, be sure to stop by our M life (located next to the Courtyard Buffet) for your free M life card. Use your card each and every time you play slots and table games. Based on your play, your M life card will entitle you to promotional mailings, discounted or complimentary rooms as well invitations to exclusive cash drawings and entertainment events.
If you have further questions, please call 1-888-245-7529.